Last updated: 24.04.2026
1. Interpretation and Definitions
1.1. Interpretation
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in the singular or the plural form.
1.2. Definitions
For the purposes of these Terms and Conditions:
Account means a unique account created for You to access our Service or parts of our Service.
Company (referred to as either "the Company", "We", "Us", or "Our" in this Agreement) refers to SIA Sorsera, registered in the Republic of Latvia under registration number 40203272683, registered address: Liliju 20, Marupe, Marupes parish, Latvia.
Confidential Information means any non-public information disclosed by one party to the other in connection with the Service, including but not limited to business strategies, pricing, technical data, and customer information, but excluding information that is publicly available, independently developed, or rightfully obtained from a third party without restriction.
Content refers to all elements contained on the Website, including but not limited to source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics.
Contributions refer to any content, information or materials You provide Us or on the Website, including Feedback.
Consumer means an individual who accesses or uses the Service for purposes outside their trade, business, craft, or profession.
Customer Data means any data, including personal data, that You or Your authorized users upload, submit, or otherwise provide to the Service in the course of using it, excluding Account registration information.
Data Processing Agreement (DPA) means the data processing agreement between You and the Company, which forms part of these Terms, governing the processing of personal data in connection with the Service.
Feedback means questions, comments, innovations, suggestions or other information sent by You regarding the Website or Service.
Free Trial refers to a limited period of time that may be free when purchasing a Subscription.
Marks refer to all trademarks, service marks and logos.
Order means a request by You to gain access to or to use a Service.
Personal Data has the meaning given to it in Regulation (EU) 2016/679 (the General Data Protection Regulation, "GDPR").
Public Organizations refer to entities established and operated by governments at various levels (local, regional, national, or international) to provide public services, implement government policies, and perform functions that serve the interests and needs of the general public.
Service refers to market intelligence solutions for procurement provided by the Company through the Website.
Special Category Data has the meaning given to it in Article 9 of the GDPR and includes Personal Data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, genetic data, biometric data for the purpose of uniquely identifying a natural person, data concerning health, or data concerning a natural person's sex life or sexual orientation.
Subscriptions refer to the Service or access to the Service offered on a subscription basis by the Company to You.
Terms and Conditions (also referred to as "Terms") mean these Terms and Conditions that form the entire agreement between You and the Company regarding the use of the Service, together with any DPA, Order, or other documents expressly incorporated by reference.
Website refers to and is accessible from https://www.sorsera.com and https://app.sorsera.com.
You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
2. Acknowledgement
These are the Terms and Conditions governing the use of the Website and the Service available on the Website and the agreement that operates between You and the Company. These Terms and Conditions set out the rights and obligations of all users regarding the use of the Website and Service. A separate Service agreement may be concluded with the Website user.
For the provision of Services, the Company uses information and data from open data sources for the correctness, accuracy and relevance of which it is not responsible.
Your access to and use of the Service is conditioned on Your acceptance of and compliance with these Terms and Conditions. These Terms and Conditions apply to all who access or use the Service.
By accessing or using the Service, You agree to be bound by these Terms and Conditions. If You disagree with any part of these Terms and Conditions, then You may not access the Service.
You represent that you are over the age of 18. The Company does not permit those under 18 to use the Service.
Your access to and use of the Service is also conditioned on Your acceptance of and compliance with the Privacy Policy of the Company. Our Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your personal information when You use the Website and tells You about Your privacy rights and how the law protects You. Please read Our Privacy Policy carefully before using Our Service.
3. User Accounts
To access and use the Service, You create an Account with Us, and You must provide Us with information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of Your account on the Website.
You are responsible for both safeguarding and maintaining the confidentiality of the password that You use to access the Service. This includes controlling access and ensuring limited availability of such access, as You bear responsibility for all activities or actions that occur under Your password.
You agree not to disclose Your password to any third party. You must notify Us immediately upon becoming aware of any breach of security or unauthorized use of Your account.
You may not use as a username the name of another person or entity, or that is not lawfully available for use, a name or trademark that is subject to any rights of another person or entity other than You without appropriate authorization, or a name that is otherwise offensive, vulgar or obscene.
4. Placing Orders
By placing an Order for Service through the Account, You warrant that You are legally capable of entering into binding contracts.
4.1. Your Information
If You wish to place an Order for Service available on the Website, You may be asked to supply certain information relevant to Your Order, including, without limitation, Your name, Your email, Your phone number, Your credit card number, the expiration date of Your credit card, Your billing address.
You represent and warrant that: (i) You have the legal right to use any credit or debit card(s) or other payment method(s) in connection with any Order; and that (ii) the information You supply to us is true, correct and complete.
By submitting such information, You grant us the right to provide the information to payment processing third parties for purposes of facilitating the completion of Your Order.
4.2. Order Cancellation
We reserve the right to refuse or cancel Your Order at any time for certain reasons, including but not limited to fraud or an unauthorized or illegal transaction is suspected.
4.3. Right of Withdrawal for Consumers
If You are a Consumer within the European Union, You have the right to withdraw from Your Order within 14 (fourteen) days of the conclusion of the contract, without giving any reason. To exercise the right of withdrawal, You must inform Us of Your decision by an unequivocal statement (e.g., an email sent to info@sorsera.com).
If You request to begin the performance of the Service during the withdrawal period, You shall pay Us an amount proportional to the Service provided until You communicated to Us Your withdrawal from the contract.
By expressly consenting to the commencement of the Service during the withdrawal period and acknowledging that You will lose Your right of withdrawal once the Service has been fully performed, You waive Your right of withdrawal to the extent the Service has been fully delivered. The Company will request such express consent before beginning performance during the withdrawal period.
This right of withdrawal does not apply to business or professional users.
4.4. Refund Policy
Beyond the statutory right of withdrawal described in Section 4.3, paid Services are generally non-refundable. Certain refund requests may be considered by the Company on a case-by-case basis and granted at the sole discretion of the Company, as well as in cases required by applicable law.
5. Price Policy
The Company reserves the right to revise its prices at any time prior to accepting an Order.
We retain the prerogative to rectify any pricing errors or inaccuracies, irrespective of whether payment for Service has been solicited or received. In the event of a pricing error on an accepted Order, We will notify You and provide the option to proceed at the correct price or cancel the Order.
6. Payments
All services purchased are subject to a one-time or recurring payment. Payments can be made through various methods available, such as Visa, MasterCard, online payment methods (e.g., Stripe), or You can be sent a bill to Your provided email.
Payment cards (credit cards or debit cards) are subject to validation checks and authorization by Your card issuer.
The Company shall provide the requested Services to You only upon the successful receipt of payment for those Services.
All payments are in Euros.
Public Organizations may access and use the Service for free, subject to the Company's verification of the entity's status as a Public Organization. The Company reserves the right to request documentation confirming such status.
7. Subscriptions
The Service for legal entities that are not Public Organizations is available with a paid Subscription for one month, one year, three years or five years. You have to pay in advance for the whole selected Subscription period.
7.1. Renewal
At the end of each Subscription period, You will be sent an invoice to renew Your Subscription. If You initially paid for Your Subscription with the card, Your card will be automatically charged upon each renewal, provided that You have given prior explicit consent to automatic recurring charges. We will send You a reminder at least 14 (fourteen) days before the renewal date, informing You of the upcoming charge and the renewal terms. If the invoice is not paid within the deadline date indicated in the invoice, or if Your card cannot be charged, Your Subscription will not be renewed.
7.2. Fee Changes
The Company, in its sole discretion and at any time, may modify the Subscription fees. Any Subscription fee change will become effective at the end of the then-current Subscription period. The Company will provide You with reasonable advance notice (no less than 30 days) of any fee change.
7.3. Cancellation
If You have a Subscription, You have the right to cancel the Subscription at any time by providing written notice to Us via email at info@sorsera.com or through the cancellation function in Your Account. Your cancellation request shall become effective at the conclusion of the ongoing paid Subscription term. You will not receive a refund for the fees You already paid for Your current Subscription period, and You will be able to access the Service until the end of Your current Subscription period. This is without prejudice to the Consumer's right of withdrawal under Section 4.3.
7.4. Free Trial
The Company may, at its sole discretion, offer a Subscription with a Free Trial for a period not exceeding 21 (twenty-one) days.
You may be required to enter Your billing information in order to sign up for the Free Trial. You will not be charged until the Free Trial expires. If You do not cancel before the end of the Free Trial period, You will be charged the applicable Subscription fee.
At any time and without notice, the Company reserves the right to (i) modify the terms and conditions of the Free Trial offer or (ii) cancel such Free Trial offer.
8. Data Protection and Processing
8.1. Roles and Responsibilities
With respect to any Personal Data that You or Your authorized users submit to the Service as Customer Data, You are the data controller and the Company is the data processor, as those terms are defined under the GDPR.
8.2. Data Processing Agreement
The processing of Personal Data in connection with the Service is governed by the Data Processing Agreement (DPA), which is available at https://www.sorsera.com/legal/data-processing-agreement and forms an integral part of these Terms. By accepting these Terms, You also accept the DPA.
8.3. Data Security
The Company maintains technical and organizational security measures designed to protect Customer Data against unauthorized access, alteration, disclosure, or destruction, in alignment with the ISO 27001:2022 standard.
8.4. Subprocessors
The Company may engage third-party subprocessors to assist in providing the Service. A current list of subprocessors is available upon request. The Company will notify You of any intended changes to its subprocessors, providing You with the opportunity to object in accordance with the DPA.
8.5. Data Retention and Deletion
Upon termination or expiration of Your Subscription, the Company will retain Your Customer Data for a period of 30 (thirty) days, during which You may request an export of Your data. After this retention period, the Company will delete or anonymize Your Customer Data, unless retention is required by applicable law.
8.6. Uploaded Documents and Special Category Data
The Service allows You to upload documents, including but not limited to RFX files, tender documents, proposals, and procurement-related materials ("Uploaded Documents"). You acknowledge and agree that:
(a) You are solely responsible for the content of all Uploaded Documents, including ensuring that You have a lawful basis under applicable data protection law (including Articles 6 and 9 of the GDPR) for any Personal Data or Special Category Data contained therein.
(b) The Service is not designed to detect, classify, flag, or apply differentiated processing to Special Category Data. Uploaded Documents are stored and processed uniformly regardless of their content. The Company does not scan or analyze Uploaded Documents for the presence of Special Category Data.
(c) You warrant that before uploading any document containing Special Category Data, You have: (i) conducted a data protection impact assessment where required by Article 35 of the GDPR; (ii) established a valid legal basis for the processing of such data under Article 9(2) of the GDPR; and (iii) implemented appropriate safeguards, including where applicable, redacting or anonymizing Special Category Data before uploading.
(d) You are encouraged to minimize the inclusion of Special Category Data in Uploaded Documents wherever possible, including by redacting or anonymizing such data before upload.
(e) The Company applies the same technical and organizational security measures described in Section 8.3 to all Customer Data, including Uploaded Documents. However, the Company does not apply additional or differentiated security controls specifically triggered by the presence of Special Category Data within Uploaded Documents.
(f) You shall indemnify and hold harmless the Company from any claims, fines, or penalties arising from the inclusion of Special Category Data in Uploaded Documents where You have failed to comply with Your obligations under this Section 8.6.
9. Data Portability and Switching
9.1. Data Export
You have the right to export Your Customer Data at any time during Your Subscription. The Company provides data export functionality in a structured, commonly used, and machine-readable format.
9.2. Switching Rights
In accordance with Regulation (EU) 2023/2854 (the EU Data Act), You have the right to switch to another service provider or to migrate Your data to Your own infrastructure. To initiate a switch, provide written notice to Us at info@sorsera.com. The Company will:
(a) initiate the switching process within 2 (two) months of receiving Your request; (b) complete the transfer of Your Customer Data within 30 (thirty) days of the commencement of the switching process; (c) maintain the continuity and security of the Service during the transition period; (d) provide Your data in a structured, commonly used, and machine-readable format.
9.3. Switching Charges
The Company will not impose switching charges that exceed the costs directly incurred by the Company in facilitating the switch. From 12 January 2027, no switching charges will apply.
9.4. Information on Data Formats
The Company maintains publicly available information about the data structures, formats, and interoperability specifications applicable to the Customer Data processed through the Service.
10. Availability, Errors and Inaccuracies
The Company maintains the right to alter, remove, or halt the Website at any moment, without prior notice and at its discretion. This includes changing content (including information and data used for Services), stopping Services, or modifying prices.
The Company will make commercially reasonable efforts to maintain the availability of the Service. However, the Website might not always be available due to potential technical issues or scheduled maintenance. The Company will use reasonable efforts to notify You of scheduled maintenance in advance.
The Company is not liable for any inconvenience or loss caused by Website downtime or changes made to the information and data used for Services, except to the extent caused by the Company's gross negligence or willful misconduct.
The Website may have typographical or informational errors, and the Company reserves the right to correct these and update information without prior notice.
11. Intellectual Property
Unless specified otherwise, the Website and its original Content (excluding Contributions provided by You, other users, or third-party information that the Company uses to provide the Services), features, and functionality are exclusively owned or controlled by the Company. They are protected by applicable laws in the Republic of Latvia, the European Union, international copyright laws, and international conventions. The Marks are owned or controlled by the Company or third parties.
The Content and Marks on the Website are provided "AS IS" for Your personal and informational use only. Unless explicitly stated in these Terms, You must not copy, reproduce, distribute, or use any part of the Website, Content, or Marks for commercial purposes without Our written consent. Nevertheless, You might receive limited permission to access, use, download, or print portions of the Content for personal and internal business purposes only, as long as such access aligns with these Terms. Commercial exploitation of the information is strictly prohibited.
The Company explicitly retains full and exclusive ownership of all intellectual property rights pertaining to the software, algorithms, databases, proprietary technology, and any confidential data utilized within the Service.
We respect intellectual property rights, and if you believe there is copyright infringement on the Website, please notify us promptly; however, making false claims may result in liability, so consult legal counsel if unsure.
12. Contributions
The Website might enable You to engage in various activities, including creating, uploading, and sharing Contributions (including Uploaded Documents as defined in Section 8.6), which may be viewed by others.
(i) Your Contributions may not be confidential unless specified otherwise; (ii) You must have the necessary rights to use and allow Us and other users to use Your Contributions as per these Terms; (iii) Your Contributions must be accurate, lawful, and not violate the rights or harm others; (iv) Your Contributions must not be spam, offensive, abusive, or illegal; (v) You grant Us a non-exclusive, royalty-free, worldwide license that allows the Company to use, reproduce, publish, adapt, modify, translate, publicly perform, publicly display and distribute or make available the Contributions, solely for the purpose of operating, improving, and promoting the Service; (vi) in order to transmit and distribute Contributions across various public networks and in different informational settings, We reserve the right to make necessary modifications to the content of the Contributions to ensure they are compatible with and can be adapted to the technical specifications of networks, devices, services, and methods of media delivery; (vii) the Company disclaims any responsibility for Contributions published or exchanged by Website users, as well as for any consequences arising from such activities.
13. Confidentiality
Each party agrees to keep confidential all Confidential Information received from the other party and not to disclose it to any third party except: (i) to employees, contractors, or advisors who need to know it for the purposes of these Terms and who are bound by confidentiality obligations at least as protective as those herein; (ii) as required by law, regulation, or court order, provided the disclosing party is given prompt notice (where legally permissible) to allow it to seek a protective order; or (iii) with the prior written consent of the other party.
This obligation of confidentiality survives termination of these Terms for a period of 3 (three) years.
14. User Data
We will hold onto specific data You submit to the Website in accordance with the guidelines of the ISO 27001:2022 standard and applicable data protection legislation. We keep this data to monitor and optimize the Website's functionality, and this encompasses details of Your engagements with the Website.
While We routinely back up data, You are responsible for maintaining copies of any data You share or related to Your activities on the Website. We are not accountable for any loss of such data to the extent it is not caused by Our gross negligence or willful misconduct.
15. Links to Other Websites
Our Service may contain links to third-party websites or services that are not owned or controlled by the Company.
The Company has no control over and assumes no responsibility for the content, privacy policies, or practices of any third-party websites or services. You further acknowledge and agree that the Company shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods or services available on or through any such websites or services.
Leaving the Website means these Terms no longer apply; therefore, We strongly advise You to read the terms and conditions and privacy policies of any third-party websites or services that You visit.
16. Prohibited Activities
You may only use the Website and Service for its intended purpose. You agree not to:
(i) collect data from the Website without permission; (ii) attempt to deceive or gain sensitive information through social engineering, phishing, or similar methods; (iii) bypass security features; (iv) harm Our reputation or that of others; (v) violate applicable laws and regulations; (vi) engage in unauthorized linking or framing of the Website; (vii) upload viruses, malware, or spam; (viii) remove copyright or proprietary notices; (ix) impersonate others; (x) use spyware or similar tools; (xi) disrupt the Website or harass Our staff; (xii) attempt to bypass security measures; (xiii) copy, decompile, reverse engineer, or disassemble the Website's software; (xiv) use automated systems (bots, scrapers, crawlers) to access the Website without Our prior written consent; (xv) collect user information for unsolicited emails or communications; (xvi) use the Service to compete with Us or use the Website or Service for revenue generation without Our prior written permission.
17. Termination
17.1. Termination by the Company
We may terminate or suspend Your Account with 30 (thirty) days' prior written notice. We may terminate or suspend Your Account immediately, without prior notice, if You materially breach these Terms and Conditions and fail to cure such breach within 14 (fourteen) days of receiving written notice of the breach, or if the breach is incapable of cure.
17.2. Termination by You
You may terminate Your Account at any time by discontinuing use of the Service and notifying Us via email at info@sorsera.com or through the Account's cancellation function.
17.3. Effect of Termination
Upon termination, Your right to use the Service will cease at the end of the applicable notice period or Subscription period (whichever is later). Sections 8, 9, 11, 13, 15, 18, 19, 20, 21 and 22 shall survive termination.
The Company will make Your Customer Data available for export for 30 (thirty) days following termination, in accordance with Section 9.
18. Indemnification
You agree to protect us and our related companies, partners, officers, agents, and employees from any claims, losses, damages, liabilities, or demands made by third parties due to or arising from: (i) Your Contributions, (ii) Your use of the Website, (iii) violation of these Terms, (iv) breach of your promises and guarantees mentioned in these Terms, (v) infringement of a third party's rights, including intellectual property rights, (vi) any harmful actions towards other users of the Website with whom you have connected or interacted via the Website.
We will make reasonable efforts to inform You of any such claim, legal action, or proceeding subject to this indemnification as soon as we become aware of it. You shall have the right to participate in the defense of any such claim at Your own expense.
19. "AS IS" and "AS AVAILABLE" Disclaimer
The Service is provided to You "AS IS" and "AS AVAILABLE" and with all faults and defects without warranty of any kind. To the maximum extent permitted under applicable law, the Company, on its own behalf and on behalf of its affiliates and its and their respective licensors and service providers, expressly disclaims all warranties, whether express, implied, statutory or otherwise, with respect to the Service, including all implied warranties of merchantability, fitness for a particular purpose, title and non-infringement, and warranties that may arise out of course of dealing, course of performance, usage or trade practice.
Without limitation to the foregoing, the Company provides no warranty or undertaking and makes no representation of any kind that the Service will meet Your requirements, achieve any intended results, be compatible or work with any other software, applications, systems or services, operate without interruption, meet any performance or reliability standards or be error-free or that any errors or defects can or will be corrected.
Without limiting the foregoing, neither the Company nor any of the Company's affiliates or partners makes any representation or warranty of any kind, express or implied: (i) as to the operation or availability of the Website or Service, or the information, content, and materials or products included thereon; (ii) that the Website or Service will be uninterrupted or error-free; (iii) as to the accuracy, reliability, or currency of any information or content provided through the Website; or (iv) that the Website, its servers, the content, or e-mails sent from or on behalf of the Company are free of viruses, scripts, trojan horses, worms, malware, timebombs or other harmful components.
Some jurisdictions do not allow the exclusion of certain types of warranties or limitations on applicable statutory rights of a consumer, so some or all of the above exclusions and limitations may not apply to You. In such a case, the exclusions and limitations set forth in this section shall be applied to the greatest extent enforceable under applicable law. Nothing in these Terms shall exclude or limit liability that cannot be excluded or limited under applicable law, including under Latvian or EU consumer protection law.
20. Limitation of Liability
20.1. General Limitation
To the maximum extent permitted by applicable law, the Company, its affiliates, and their respective directors, officers, employees, agents, and representatives will not be liable for any indirect, special, incidental, consequential, or punitive damages, including but not limited to loss of use, income, profits, data, goodwill, or the costs associated with obtaining substitute services.
20.2. Liability Cap
The Company's total aggregate liability arising out of or in connection with these Terms or the Service shall not exceed the total amount paid by You to the Company during the 12 (twelve) months preceding the event giving rise to the claim.
20.3. Exceptions
Nothing in these Terms shall limit the Company's liability for: (i) death or personal injury caused by its negligence; (ii) fraud or fraudulent misrepresentation; (iii) any liability that cannot be excluded or limited under applicable law; or (iv) breaches of Section 8 (Data Protection and Processing) to the extent required by applicable data protection law.
21. Force Majeure
Neither party shall be liable for any failure or delay in performing its obligations under these Terms where such failure or delay results from circumstances beyond the reasonable control of that party, including but not limited to natural disasters, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, epidemics, internet or telecommunications failures, or cyberattacks. The affected party shall promptly notify the other party and use reasonable efforts to mitigate the effects of the force majeure event.
If the force majeure event continues for more than 60 (sixty) consecutive days, either party may terminate the affected Service upon written notice to the other party.
22. Assignment
The Company may assign any or all of its rights and obligations under these Terms to a third party, provided that: (i) the assignee assumes all obligations of the Company under these Terms, and (ii) the Company notifies You of the assignment within 30 (thirty) days. You may not assign Your rights or obligations under these Terms without the prior written consent of the Company.
23. Governing Law
The laws of the Republic of Latvia shall govern these Terms and Your use of the Service. Where You are a Consumer habitually resident in another EU Member State, You shall also retain the protection afforded to You by provisions that cannot be derogated from by agreement under the law of that Member State.
24. Dispute Resolution
If You have any concerns or disputes about the Service, You agree first to try to resolve the dispute informally by contacting the Company at info@sorsera.com.
If the dispute cannot be settled by negotiations within 30 (thirty) days, then the dispute will be resolved in the court of the Republic of Latvia.
If You are a Consumer residing in the European Union, You may also make use of the EU Online Dispute Resolution platform available at https://ec.europa.eu/consumers/odr. This does not affect Your right to bring proceedings before the courts of Your Member State of residence.
25. Severability and Waiver
If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law, and the remaining provisions will continue in full force and effect.
Except as provided herein, the failure to exercise a right or to require the performance of an obligation under these Terms shall not affect a party's ability to exercise such right or require such performance at any time thereafter, nor shall the waiver of a breach constitute a waiver of any subsequent breach.
26. Translation Interpretation
These Terms and Conditions may have been translated if We have made them available to You on our Website. You agree that the original English text shall prevail in the case of a dispute, unless local regulations stipulate otherwise.
27. Changes to These Terms and Conditions
We reserve the right, at Our sole discretion, to modify or replace these Terms at any time. If a revision is material, We will make reasonable efforts to provide at least 30 days' notice prior to any new terms taking effect, by email to the address associated with Your Account or by a prominent notice on the Website. What constitutes a material change will be determined at Our sole discretion.
By continuing to access or use Our Service after those revisions become effective, You agree to be bound by the revised terms. If You do not agree to the new terms, in whole or in part, please stop using the Website and the Service.
28. Communication
Engaging with the Website, sending Us emails, or filling out online forms all fall under the category of electronic communications. By using Our Service, You give Your consent to receive electronic communications. You also acknowledge that any agreements, notifications, disclosures, and other communications We send to you electronically, whether via email or on the Website, fulfill any legal obligation for such communications to be in written form.
Furthermore, You hereby agree to the use of electronic signatures, electronic Orders, and other electronic records, as well as the electronic delivery of notices, policies, and records of transactions that are initiated or completed by Us.
29. Contact Us
If you have any questions about these Terms, Website or Service, You can contact us:
By email: info@sorsera.com By phone: (+371) 29 360 595 By mail: SIA Sorsera, Liliju 20, Marupe, Marupes parish, Latvia